IT Training

SugarCRM

SugarCRM offers the most innovative and affordable CRM in the market and delivers the best all round value of the CRM functions. SugarCRM is primarily used for Sales Force Automation, Marketing Automation, Customer Service and Support Automation.

The standard out of the box modules provided by SugarCRM can be automated, customized, extended and personalized while offering greater flexibility in achieving your business goals. SugarCRM being an open platform enables you to build any number of integrations without any additional charges or fees to the product.

Vedicsoft specializes in configuring solutions for Sales Force Automation, Marketing Automation and Customer Support Automation using SugarCRM across all the industry segments.

Key features of Sales Force Automation

  • Account Management
  • Contact Management
  • Opportunity Management
  • Sales Opportunity Forecasting
  • Quotes and contracts

Key features of Marketing Automation

  • Campaign Management across channels
  • Campaign wizard
  • Email Marketing
  • Lead Management
  • Target List Management
  • Marketing Analytics

Key features of Customer Support Automation

  • Multichannel Contact Center
  • Field Service
  • Knowledge Management
  • Service Analytics

SugarCRM refines the processes for better results apart from making the process to be more effective

  • Shorten sales cycles
  • Acquire and retain more customers
  • Increase the productivity & achieve a greater collaboration of sales, marketing and customer support teams
  • Integrate with other business systems
  • Better understand the needs of every individual customer
  • Empowering users to engage successfully with their customers
  • Deliver a consistent experience every time
  • Access anytime, anywhere – at work, at home, on the go

Vedicsoft, a SugarCRM partner offers a comprehensive set of services across advisory, implementation, training and support. We have capability of handling complex implementations involving various systems and large amount of data.

CRM Consulting

With over a decade of experience in CRM consulting, our experts will help you evaluate & select, cloud readiness assessment, migration roadmap to SugarCRM and a solution prototype.

Implementation

We are capable of handling simple to complex implementations involving multiple systems and large amount of data. We work with our clients to design detailed business processes with a focus of efficiency, refinement and increased adoption.

Customization and Development

SugarCRM platform is designed to capture specific business needs. Vedicsoft can customize SugarCRM solutions to suit your business needs to improve business processes and communication with other business systems. The customisation could be anything like customer module development to simple aesthetic changes, code changes, bespoke development, workflow automations and integrations.

Data Migration and Integration

We manage the migration of CRM data from almost all legacy CRM systems. We prioritize cost effective and time sensitive migration of data to ensure and efficient Go-live of SugarCRM.

Training

An experienced professional SugarCRM trainer will educate your end users and administrators on the key business processes and managing them on the product.Our end user training brings to the forefront our change management experience, training your end users to optimize their usage of your SugarCRM instance.

Customer Support

We are committed to help our clients focus on customer centricity as part of their SugarCRM implementation. We will work with you to make sure all services have access and are able to effectively use customer data at all times.

  • Broad consulting capabilities – with a global and collective experience of 25 person years in consulting and implementing CRM solutions.
  • Deep experience and skills – Good mix of industry and SugarCRM specialist consultants with unparalleled depth of knowledge on the SugarCRM product.
  • We run a systematic process of taking the complex and breaking them into manageable components so that the challenging CRM project is not scary.
  • We use a flexible partnering approach tailored to your business and technical needs.
  • Our implementation expertize has enabled us to deliver Industry specific prepackaged solutions for the education and professional services verticals.

Contact us to Schedule an online demo and experience the power of SugarCRM

Schedule a free consultation today! 91-40 – 3028-4703 | ihr@vedicsoft.com

To learn more about Vedicsoft SugarCRM Solutions & Services Contact us>>>>

Partnerships in this space

SugarCRM.